Most HVAC manufacturers require you to register your new equipment or part shortly after purchase in order to offer you their full limited warranty.

Proper registration also ensures that any licensed HVAC contractor can perform warranty services, should a warrantied part fail. Unfortunately, many HVAC companies just don’t want to bother with warranty work.
At M&S Air Conditioning, our primary goal is serving our customers in a prompt, professional, and courteous manner - and that includes honoring all manufacturer’s warranties.

How long does the basic factory warranty last?

If your equipment is registered in the prescribed amount of time, the basic factory warranty will typically cover the compressor and most other parts for 10 years. Failing to register your equipment in a timely manner can reduce the warranty period to 5 years, so make sure you send in the registration card (or register your equipment online) right away!

But registering your equipment is just the beginning. Failing to use a licensed contractor for service or using off-brand replacement parts can void your warranty. Regular maintenance, performed by an authorized service provider, like M&S Air Conditioning, is also a warranty requirement.

What is covered by the basic factory warranty (and what isn’t)?