Question 1

What is the difference between an AC maintenance visit and a service call?

Accepted Answer

Regularly scheduled maintenance is a preventive measure designed to extend the life of your unit and avoid expensive problems down the road. Service is what you call for when your AC stops working or stops working properly.

Question 2

How often do I need maintenance if my AC is working fine?

Accepted Answer

If the unit is under warranty, once a year, in the spring before it gets hot, is good enough. It’s also a warranty requirement. If the unit is older, twice a year, in the spring and fall, is recommended.

Question 3

What temperature should I keep my thermostat at when I’m not home?

Accepted Answer

The rule of thumb is 2 to 3 degrees above what you keep it at when you are home.

Question 4

How often do I need to change my AC filter?

Accepted Answer

Regardless of the manufacturer’s recommendation, filters should be changed every month in South Florida, especially if you have large pets, allergies, or smoke.

Question 5

I have a newborn baby, should I do anything different with my air conditioner?

Accepted Answer

We recommend you change your AC filter every month so there are fewer dust particles in the air for your baby's developing lungs and make sure your AC ducts are clean.

Question 6

My dog sheds a lot, is there anything special I need to do to take care of AC system?

Accepted Answer

Inspect your filter at least once a month. If you have a disposable filter, replace it often. If you have a washable filter, wash it at least once a month and don’t ever run the AC without an air filter.

Question 7

How do I make my air conditioner more energy efficient?

Accepted Answer

Make sure that all air vents are open and unrestricted, get a programmable thermostat, have your system inspected regularly, and change the air filter every month.

Question 8

Should I install a programmable thermostat ?

Accepted Answer

A programmable thermostat can cut your cooling costs by as much as 25%.

Question 9

Should the thermostat fan be set to auto or on?

Accepted Answer

Setting the fan to “auto” will help keep your cooling costs down, because it will only run when it needs to in order to maintain the desired temperature .

Question 10

How do I know when it’s time to replace my AC system?

Accepted Answer

If your AC is more than 10 years old, if it’s not cooling like it used to or, if your electric bill seems higher than it should be, it’s probably time to start looking.

Question 11

Do you offer residential AC service?

Accepted Answer

M&S Air Conditioning has been providing residential repair, installation, and maintenance to customers throughout Broward and Palm Beach since 1990.

Question 12

Do you offer commercial AC service?

Accepted Answer

M&S Air Conditioning has been providing commercial repair, installation, and maintenance to customers throughout Broward and Palm Beach since 1990

Question 13

How much does a new AC system cost

Accepted Answer

It depends on a variety of factors like the size of the area you’re trying to cool and the type of system. If you’re in Broward or Palm Beach, give us a call at 954-421-3680 and we’ll be happy to go over your options and help you make the best decision for your needs.

Question 14

Do you offer emergency service?

Accepted Answer

M&S Air Conditioning provides on-call air conditioning repair service 24 hours a day, 7 days a week via our answering service. If you need emergency service, the on-call technician will respond promptly.

Question 15

Can you install central air conditioning if I don’t have existing ductwork?

Accepted Answer

Probably, but a ductless mini-split system, would be far more cost effective.

Question 16

My AC suddenly stopped working, what should I do

Accepted Answer

Make sure the thermostat is set correctly, check the circuit breaker, and make sure your AC filter isn’t clogged before you call for service, especially if it’s after hours.

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